{"id":3142,"date":"2025-03-11T22:03:49","date_gmt":"2025-03-11T22:03:49","guid":{"rendered":"https:\/\/vianeo-ppr.noprod.db-vianeo.com\/?page_id=3142"},"modified":"2025-03-27T16:20:37","modified_gmt":"2025-03-27T16:20:37","slug":"tcsu","status":"publish","type":"page","link":"https:\/\/vianeo-ppr.noprod.db-vianeo.com\/en\/tcsu\/","title":{"rendered":"Terms and conditions of Use ans Sales &#8211; ENGIE Vianeo"},"content":{"rendered":"<section class=\"section_titles_style_primary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title sections_titles_border_title\">Terms and conditions of Use ans Sales<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n<section class=\"section_titles_style_secondary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">1 \u2013 Qu\u2019est-ce qu\u2019un cookie ?<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n\n<p>When you visit our Site, a cookie may be installed on your browser, subject to your choices.  <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>A cookie is generally sent by a site&#8217;s server to your browser. It contains several pieces of information, including the name of the server that placed it, an identifier in the form of a unique number, the pages and tabs you clicked on, the type of browser you use and an expiry date. The cookies we use do not enable us to identify you directly, but they do record information based on your use of our site (access to your account, browsing time, display language, etc.).  <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>By continuing your reading, you will be informed of the cookies that may be placed on your terminal, their purpose and how to exercise your settings preferences when cookies are not essential to the operation of the Site.<\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>For more information on cookies, visit the <a href=\"https:\/\/www.cnil.fr\/fr\/cookies-et-autres-traceurs\/comment-se-proteger\/maitriser-votre-navigateur\">CNIL<\/a> website.<\/p>\n\n\n<section class=\"section_titles_style_secondary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">2 \u2013 Quels sont les cookies pr\u00e9sents sur notre Site ?<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n\n<p class=\"has-grey-900-color has-text-color\">The Site may use different types of cookies for different purposes. Some are strictly necessary for your use of the Site, and therefore do not require your consent. On the other hand, non-essential cookies (e.g. advertising cookies, social networking cookies, etc.) require your consent. Thus, when you visit our site, a message informs you of the use of cookies (the &#8220;cookies banner&#8221;) and allows you either to express your preferences, or to accept or reject them globally.   <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n<section class=\"section_titles_style_quaternary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">A. LES COOKIES ESSENTIELS A L\u2019AFFICHAGE ET AU FONCTIONNEMENT DU SITE WEB<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li> <em><span style=\"text-decoration: underline;\">Functional cookies<\/span><\/em><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>Essential cookies enable you to use the main functions of our site (e.g. access to your account). Without these cookies, you would not be able to use our site normally. These cookies are only required for the operation and display of the site.  <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>Cookies that are &#8220;essential&#8221; to the use of the Site are not subject to consent.<\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n<section class=\"section_titles_style_quaternary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">B. LES COOKIES NON ESSENTIELS<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li> <em><span style=\"text-decoration: underline;\">Sharing cookies<\/span><\/em><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>The social plug-ins (e.g. Facebook&#8217;s &#8220;content sharing button&#8221;) on our site make it easy to share content on different social networks (Twitter, Facebook and LinkedIn) or to send the link by e-mail. When you use these &#8220;share buttons&#8221;, a link is made with the servers of these social networks, and a cookie may be installed after your consent has been obtained. By refusing the cookie, the User will not be able to share a publication from the Site on his or her social network profile.  <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>We invite you to consult the privacy policies of these social networks to find out how they use the information they may collect through these &#8220;share buttons&#8221;.<\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li> <em><span style=\"text-decoration: underline;\">Advertising cookies<\/span><\/em><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>These cookies may be deposited when you browse the Site, subject to your prior acceptance. The refusal of these advertising cookies has no impact on the use of the Site. Refusing to accept advertising cookies will not stop advertising on the Site; it will simply be unrelated to your areas of interest.  <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li> <em><span style=\"text-decoration: underline;\">Performance cookies<\/span><\/em><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>The Site uses cookies to count and differentiate visits and to limit the number of simultaneous requests. These cookies enable us to compile statistics which we use to measure visitor numbers and improve the ergonomics of the Site. We use Google Analytics tags for these statistical analyses.  <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n<section class=\"section_titles_style_quaternary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">C. LES COOKIES QUE NOUS UTILISONS SUR NOTRE SITE<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>OptanonAlertBoxClosed<\/strong><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>This cookie allows the website not to display the cookie information notice more than once to a user.<\/p>\n\n\n\n<p>Shelf life: 364 days<\/p>\n\n\n\n<p>Host: ENGIE Vianeo<\/p>\n\n\n\n<p><em>Strictly necessary cookies<\/em><\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>OptanonConsent<\/strong><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>This cookie stores the consents given by visitors for the categories of cookies used by the site. This ensures that no cookies are deposited without consent. <\/p>\n\n\n\n<p>Shelf life: 364 days<\/p>\n\n\n\n<p>Host: ENGIE Vianeo<\/p>\n\n\n\n<p><em><em>Cookies strictly necessary<\/em><\/em>s<\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>wp-wpml_current_language<\/strong><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>This cookie stores language settings.<\/p>\n\n\n\n<p>Retention period: session<\/p>\n\n\n\n<p>Host: ENGIE Vianeo<\/p>\n\n\n\n<p><em>Functionality cookies<\/em><\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>test_cookie<\/strong><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>This cookie determines whether the site visitor&#8217;s browser supports cookies.<\/p>\n\n\n\n<p>Shelf life: a few seconds<\/p>\n\n\n\n<p>Host: Doubleclick (Google)<\/p>\n\n\n\n<p><em>Advertising cookies<\/em><\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>_pk_ses*<\/strong><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>This cookie tracks visitor behavior and measures site performance.<\/p>\n\n\n\n<p>Shelf life: a few seconds<\/p>\n\n\n\n<p>Host: ENGIE Vianeo<\/p>\n\n\n\n<p><em>Performance cookies<\/em><\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>_gclxxxx<\/strong><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>This cookie tracks Google conversion.<\/p>\n\n\n\n<p>Shelf life: 89 days<\/p>\n\n\n\n<p>Host: ENGIE Vianeo<\/p>\n\n\n\n<p><em>Advertising cookies<\/em><\/p>\n\n\n\n<p>More information on <a href=\"https:\/\/policies.google.com\/technologies\/partner-sites?hl=fr\" target=\"_blank\" rel=\"noreferrer noopener\">Google&#8217;s privacy policy and terms of use<\/a><\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>IDE<\/strong><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>This cookie enables advertising or retargeting.<\/p>\n\n\n\n<p>Shelf life: 389 days<\/p>\n\n\n\n<p>Host: Doubleclick (Google)<\/p>\n\n\n\n<p><em>Advertising cookies<\/em><\/p>\n\n\n\n<p>More information on <a href=\"https:\/\/policies.google.com\/technologies\/partner-sites?hl=fr\" target=\"_blank\" rel=\"noreferrer noopener\">Google&#8217;s privacy policy and terms of use<\/a><\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>_pk_id*<\/strong><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>This cookie tracks visitor behavior and measures site performance.<\/p>\n\n\n\n<p>Shelf life: 392 days<\/p>\n\n\n\n<p>Host: ENGIE Vianeo<\/p>\n\n\n\n<p><em>Performance cookies<\/em><\/p>\n\n\n<section class=\"section_titles_style_secondary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">3 \u2013 Comment param\u00e9trer les cookies ?<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n\n<p>You can express your preferences with regard to cookies by configuring them on our site. For your information, you can also set the parameters of the cookies deposited on your terminal from your browser. <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n<section class=\"section_titles_style_quaternary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">A. PARAMETRAGE DEPUIS NOTRE SITE<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>Non-essential cookies can be set online directly on our Site. When you access the Company&#8217;s Site for the first time, your browser will inform you that cookies may be stored on your terminal. This information will be displayed in a banner. You will then be asked either to accept cookies in their entirety, or to refuse them in their entirety, or to configure them according to your preferences.     <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>You can set or reset your cookie preferences by clicking on the &#8220;Set cookies&#8221; icon at the bottom left of the screen. This icon will remain in the bottom left-hand corner of your screen throughout your browsing on the Site, so that you can change your cookie preferences at any time. <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>We would like to draw your attention to the fact that if you object to the installation of any cookie, a refusal cookie will be installed on your terminal. This refusal cookie will ensure that your request is taken into account. If you delete all cookies stored on your terminal via your browser settings (see &#8220;B. SETTING YOUR Browser&#8221; below), including the refusal cookie, we will no longer know that you have chosen such an option and may ask you for information when you subsequently browse the Site.  <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n<section class=\"section_titles_style_quaternary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">B. PARAMETRAGE DE VOTRE NAVIGATEUR<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>In general, your choices regarding cookies can also be made via your browser.<\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>To find out how to manage your cookies and usage preferences, please consult your browser&#8217;s help section:<\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<ul class=\"wp-block-list\">\n<li>Internet Explorer : <a href=\"https:\/\/support.microsoft.com\/fr-fr\/windows\/supprimer-et-g%C3%A9rer-les-cookies-168dab11-0753-043d-7c16-ede5947fc64d\">See explanations<\/a><\/li>\n\n\n\n<li>Chrome : <a href=\"https:\/\/support.google.com\/accounts\/answer\/61416?hl=fr&amp;ref_topic=2373959\">See explanations<\/a><\/li>\n\n\n\n<li>Firefox : <a href=\"https:\/\/support.mozilla.org\/fr\/kb\/protection-renforcee-contre-pistage-firefox-ordinateur?cache=no&amp;redirectslug=activer-desactiver-cookies&amp;redirectlocale=fr\">See explanations<\/a><\/li>\n\n\n\n<li>Safari : <a href=\"https:\/\/help.apple.com\/safari\/mac\/9.0\/?lang=fr#\/sfri11471\">See explanations<\/a><\/li>\n\n\n\n<li>Opera : <a href=\"https:\/\/help.opera.com\/en\/latest\/security-and-privacy\/#clearBrowsingData\">See explanations<\/a><\/li>\n\n\n\n<li>Edge : <a href=\"https:\/\/support.microsoft.com\/fr-fr\/windows\/microsoft-edge-donn%C3%A9es-de-navigation-et-confidentialit%C3%A9-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd\">See explanations<\/a><\/li>\n\n\n\n<li>Google Chrome Android : <a href=\"https:\/\/support.google.com\/chrome\/answer\/95647?co=GENIE.Platform%3DAndroid&amp;hl=fr\">See explanations<\/a><\/li>\n\n\n\n<li>Safari IOS : <a href=\"https:\/\/support.apple.com\/fr-fr\/HT201265\">See explanations<\/a><\/li>\n<\/ul>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers\">\n\t\n<\/section>\n\n\n<p>Finally, for your complete information, the CNIL provides a practical guide to setting cookies at the following address: https: <a href=\"https:\/\/www.cnil.fr\/fr\/cookies-les-outils-pour-les-maitriser\">\/\/www.cnil.fr\/fr\/cookies-les-outils-pour-les-maitriser.<\/a><\/p>\n\n\n<section class=\"section_titles_style_secondary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">4 \u2013 Dur\u00e9e de vie des cookies<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n\n<p>All cookies, except essential cookies, are valid for less than 13 months. At the end of this period, you will be asked to give your consent again when you return to the Site. <\/p>\n\n\n<section class=\"section_titles_style_secondary wp-block-engie-section-titles\">\n\t<div class=\"container\">\n\t\t<h2 class=\"section_titles_title \">5 \u2013 Mise \u00e0 jour de la notice Cookies<\/h2 >\t\t\t<\/div>\n<\/section>\n\n\n\n<p>The Company may update this Cookie Notice at any time. You are therefore invited to refer to this notice on a regular basis. <\/p>\n\n\n<section class=\"desktop-xs_height tablet-xs_height mobile-xs_height wp-block-engie-block-blank-dividers has-background has-primary-background-color\">\n\t\n<\/section>","protected":false},"excerpt":{"rendered":"<p>When you visit our Site, a cookie may be installed on your browser, subject to your choices. A cookie is generally sent by a site&#8217;s server to your browser. It contains several pieces of information, including the name of the server that placed it, an identifier in the form of a unique number, the pages [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-static","meta":{"footnotes":""},"class_list":["post-3142","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and conditions of Use ans Sales - ENGIE Vianeo<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions of Use ans Sales - ENGIE Vianeo\" \/>\n<meta property=\"og:description\" content=\"When you visit our Site, a cookie may be installed on your browser, subject to your choices. 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